Privacy Policy

Who is responsible for your information

HIDD Advisory, a Chateau & Capital company, is responsible for the personal information described in this policy. Questions or privacy requests may be sent to info@hiddadvisory.com.

Information we collect

Depending on how you use the website, we may collect:

• Your name, email address, telephone number, and enquiry details.
• Property, location, service, timing, and transaction information you provide.
• Your interest in an article, report, checklist, or upcoming resource.
• Basic technical and usage information, including pages visited and device data.
• Correspondence and records connected with an enquiry or client engagement.

Please do not submit information that is unnecessary for your request.

How we use personal information

We use personal information to:

• Review and respond to enquiries, normally within one working day.
• Recommend, scope, administer, and deliver HIDD services.
• Provide requested articles, reports, checklists, and resource notifications.
• Maintain records, protect the website, prevent spam, and resolve problems.
• Understand website performance and improve our services and content.
• Meet applicable professional, contractual, accounting, and legal obligations.

We process information where it is necessary to respond to your request, take steps toward or perform an engagement, meet a legal obligation, pursue a legitimate business interest that does not override your rights, or where you have consented.

Marketing

Submitting an enquiry or unlocking an article does not automatically subscribe you to marketing messages. Where consent is required, we will ask separately. You may opt out of marketing communications at any time.

Who may receive your information

Access is limited to HIDD personnel and service providers who need the information for an authorised purpose. This may include website hosting, email delivery, analytics, content management, and professional advisers. We may also disclose information where required by law or necessary to establish or defend legal rights. We do not sell personal information.

Storage, retention, and security

We apply reasonable technical and organisational safeguards appropriate to the information and the risks involved. We retain personal information only for as long as it is needed for the purpose collected, an active or anticipated engagement, record-keeping, dispute resolution, or applicable legal requirements. Service providers may process information outside Nigeria subject to appropriate safeguards.

Your rights

Subject to applicable law, you may ask to be informed about processing, access or correct your personal information, object to or restrict certain processing, request deletion or portability, withdraw consent, or complain to the Nigeria Data Protection Commission. Some rights may be limited where we must retain information by law or for legitimate legal purposes.

Nigeria Data Protection Act 2023

We process personal information in accordance with the Nigeria Data Protection Act 2023 (NDPA 2023) and other applicable privacy and data-protection requirements.

Cookies and analytics

The website may use essential technologies needed to operate and limited analytics to understand website use. Browser controls can be used to restrict cookies, though some website functions may be affected.

Updates and contact

We may update this policy to reflect changes in our services, technology, or legal obligations. The current version will appear on this page. For privacy questions or requests, email info@hiddadvisory.com or use the details on our Contact page.